Reviews
We had a new heat pump installed a few years ago and signed up with their monthly plan for regular maintenance and twice-yearly inspection of our two units. We have had excellent service both with the installation and maintenance contract. They have called in advance to do the maintenance service and contacted us with the approximate time of the service. To date, Alex has arrived on time. He is personal and professional. We trust his work and recommendations. We have had a 5-star rating for Cozy.
Easy to schedule, the availability for a routine maintenance was only about a week out. The technician Christopher Stanton was very knowledgeable and gave me a lot of great information about maintenance. I will definitely be referring him and Cozy heating to my future clients and real estate agent associates to serve their clients better.
Cozy Heating installed our system when the house was built. They have been terrific to work with, they have answered all of our questions and concerns. They come out twice a year to check the system out. Their tech is awesome, always going over his findings with us. It makes us feel secure.
I really appreciated the customer service this company provides. A kind friendly person answered the phone and took care of everything! The serviceman was kind, respectful and knowledgeable. It was a very quick and smooth repair! Thanks!
Cozy heating is highly recommended! They were knowledgeable, professional and very nice!
Cozy Heating team is, across the board, customer focused. Everyone is so friendly and patient, and they know their job! We have been extremely pleased with (1) our purchase, (2) the installation, and (3) the one-year checkup up and maintenance! We highly recommend Cozy Heating to our friends and neighbors every chance we get!
These guys know my house and take care of the mechanical systems. Recently they brought my HRV system up to current standards. Well done Alex...
October 2024 update:
Cozy Heating has been providing excellent service to us for 10 years. Tristan has provided excellent on-site service the past 4+ years and is very professional and personable. Cozy just completed servicing our system preparing for winter heating season. All filters were cleaned, fans, pumps, auxiliary heat strips, etc. were tested and are ready! Pressures, valves and other parts of the external heat exchanger were also thoroughly tested and reset as needed to factory standards. Cozy has provided timely, professional, quality service all around!
The repair person was super helpful!
Cozy, it was on time, just a maintenance. Check everything went smoothly.